Privacy Policy: Data Collection and Your Rights
Last updated: 7 October 2026
Punter Guide AU ("we", "us", "our") operates the website located at easyceramicservo.com. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have in relation to that information.
What Information We Collect
We may collect and process the following categories of personal data:
- Identity and contact information — name, date of birth, email address, and other details you provide when registering an account or contacting us at [email protected].
- Account and transaction data — usernames, preferences, deposit and withdrawal records, and payment method details (excluding full card numbers, which we do not store).
- Technical data — IP address, device type, browser type, and pages visited on easyceramicservo.com.
- Communications — messages you send to us and records of our responses.
Legal Bases for Processing
Where the GDPR or comparable Australian privacy law applies, we rely on the following legal bases:
- Performance of a contract — to provide and manage your account and the services you request.
- Legitimate interests — to keep our website secure, prevent fraud and abuse, and improve our content.
- Consent — for optional marketing communications and non-essential cookies, where required.
- Legal obligation — where we are required to retain or disclose information under applicable law.
How We Use Your Information
We use your personal data to:
- Provide, maintain, and secure our services;
- Verify your identity and age where required;
- Respond to enquiries sent to [email protected];
- Detect and prevent fraudulent or unlawful activity;
- Send service-related notifications.
We do not sell your personal information to third parties.
Important Notice for Australian Visitors
Providing online casino games to customers in Australia is prohibited under the Interactive Gambling Act 2001. Licensed Australian operators are limited to sports and race wagering. If you are located in Australia, please be aware of these restrictions when using our informational content.
We do not send marketing materials to persons registered with BetStop, the National Self-Exclusion Register. If you are registered with BetStop and believe you have received marketing from us, contact us at [email protected] and we will take immediate steps to stop all communications and close any associated account.
Cookies
Our website uses cookies and similar technologies. Essential cookies are necessary for the website to function and do not require consent. Non-essential cookies — such as those used for analytics or personalisation — are only set where a valid legal basis exists. You can manage or delete cookies through your browser settings at any time. Disabling certain cookies may affect how parts of easyceramicservo.com operate.
Data Sharing
We may share personal data with:
- Service providers who host and maintain our website, under contractual confidentiality obligations;
- Regulators, law enforcement, or courts, where disclosure is required by law;
- Professional advisers, on a need-to-know basis.
Each recipient processes data only for the purposes for which it was shared.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, after which it is securely deleted or anonymised.
Your Rights
You have the following rights in relation to your personal data:
- Access — request a copy of the personal data we hold about you;
- Rectification — ask us to correct inaccurate or incomplete information;
- Erasure — request deletion of your data where there is no overriding legal requirement to retain it;
- Restriction and objection — ask us to limit processing or object to processing based on legitimate interests;
- Portability — receive your data in a structured, commonly used format;
- Withdraw consent — withdraw consent at any time for processing based on it, without affecting the lawfulness of earlier processing;
- Complain — lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at [email protected]. We will respond within a reasonable timeframe and may request verification of your identity before acting on your request.
Children
Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.
Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of easyceramicservo.com after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: